- Are BPAY payments auto-renewed?
- Are my credit card details safe on your website?
- Do I have to pay to talk to meet or talk to someone?
- Do you accept direct transfers or cash deposits?
- Do you accept PayPal?
- Do you offer promotional codes?
- How can I purchase credits to send messages?
- How do I update my credit card details?
- How long do BPAY payments take to process?
- How long does express post take to arrive?
- I have been charged before my subscription period has ended. What should I do?
- What forms of VIP membership are available?
- What is the auto-renewal feature?
- What purchase information will appear on my bank statement?
- Where is the CVV number located?
- Why am I unable to upgrade with my credit card?
- Why are the profiles in my 'Likes' & 'Matches' folders blurred?
Our friendly support staff will happily assist you with any inquiries you have.