Help


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Help Topics

Profile Details
How do I change my Account Login Details? (UserName/Password/Email)
How do I cancel or suspend my membership?
Profile Verification
Why should I verify my profile?
Why do I need to have a photo in my gallery for Profile Verification?
How do Couples and Groups verify?
Will my verification photo be seen by other members?
Does Profile Verification increase my daily Winks quota?
Age Verification
Do I need Age Verification to see ‘R’ rated photos?
Will my Date of Birth be displayed on my profile?
What are the accepted forms of identification for age verification?
Why do I need to have a photo in my gallery for Age Verification?
Will my identification photo be seen by other members?
Payments
How do I change the credit card I use for Auto-Renewal?
What are the costs associated with using this site?
I don't want to use a credit card online. Can I upgrade another way?
How do I stop my account being auto-renewed when I do not want to use it anymore?
What is PostagePaid?
Photo Gallery
How do I add a photo to My Gallery?
New Photo Gallery
How do I add a photo if I only have a printed photo?
What content is allowed in the photos I post to my profile?
What is a Private Gallery and...
How do I remove someone’s access to my Private Gallery?
Messages and Kiss(s)
How many messages can a member send?
How do message / Wink alerts work?
What is a Wink and how do I use them?
How did someone put some text in the Wink(s) I received?
What are Saved Responses?
Can Trial Members reply to my messages / Love Chat requests?
What do the icons next to my messages mean?
Can Trial Members reply to the messages / Wink(s) I send?
I want to be more selective on the winks I receive. How can I do that?
Love Chatrooms
How can I ignore someone in the Love Chatroom?
What are the Love Chatroom system requirements?
Why does the chat room not work for me?
Searching
Creating a new saved search after editing your search.
Message Alerts & Preferences
Why can't I hear any sounds playing for the Instant Message Alert?
Other
Why does it say my search results are n minutes old?
Member Story Guidelines
What are the dates for each star sign?